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Q&A

It’s dead easy. Just head over to app.numerise.com/sign-up. You can create an account and join us for a two-week free trial, after which we really hope you’ll want to carry on learning with us.

We’ll ask you to enter:

  • An email address
  • A password
  • Your first and last names
  • Your date of birth

We’ll also ask you to read and agree to our Terms and Conditions and Privacy Notice. It’s a legal thing; there are no hidden nasties in either of them.

A few extra things about signing up:

  • The email address you enter needs to be a working email address (we’ll use it to send you stuff) and one that is not already signed up for an account with Numerise.
  • If your email address already has an account but you’ve forgotten the password, don’t worry! You can go to numerise.com/login to reset it.
  • Your password must be at least 8 characters, and it must have one uppercase letter and one number
  • If you’re 12 or younger, we’ll need to ask for parental consent before you can sign up (it’s important for your data protection). We’ll do it all automatically via the app, but it’s a good idea to mention it to your parents so they don’t forget.
  • If you’re a parent and you’d like your under-13 child to join Numerise, you just need to create your own parent/carer account first. Then you’ll be able to create their learner account from within the app and they can get cracking.

Yes! You can have up to five learners. If you’re a parent and you’d like to add more learners, simply log in and select Manage accounts. Then click the Add learner button. This will pop up with a ‘new learner account’ form. Once you’ve filled this out, your new learner will be listed on your Manage accounts page.

Once you’re all set, you can keep up to date on your learners’ progress through the course levels, and even reset passwords if they forget them.

If you haven’t already, don’t forget to create an account first. Just head over to our sign up page and get started.

If you do already have an account but can’t log in, first try double-checking the email we sent when you created the account. This is just to make sure you’re not typing in the wrong email (or username) and password when you’re trying to log in. (It’s easily done!)

If that wasn’t the problem, or if you can’t remember your password, never fear, simply click “Having trouble logging in?”. This will give you a few instructions that are quick and easy to follow, and you should be back online in no time. You could also check that your device is compatible with Numerise by using this link.

If you need to change your email address, just contact us and we’ll be happy to help. Something to remember: if you use a username to log in, and not an email, you will need to ask the parent that created your account to reset your password for you.

This is just something we do to protect all our parent and learner accounts. By verifying all our users, we make sure it’s safe for everyone. Simply go to the email you used to sign up and check for a confirmation email from Numerise (we probably sent this shortly after you created the account). It may have ended up in your spam or junk folder so it’s a good idea to check there too. If it’s nowhere to be found, you can click “Resend email” in Numerise to get another.

Once you have the verification email, all you have to do is click on the link to confirm your email address. Now you should be able to log into Numerise and get going! Please contact us if you’re still not having any luck.

After your two-week free trial has ended, all you have to do is log in and pay for your subscription to continue.

If you choose not to continue after your free trial has ended, you can still log in to your account to view what you’ve already been through, but you won’t be able to start any new lessons.

When you start using Numerise, you can choose which course you want to follow, and then at which level you’d like to work at. The questions in each course have been created by teachers and follow topics and content that you would learn at each level in school.

Before you decide, it’s a great idea to have a look at the example questions for each level/course. These will help you to know which difficulty level is best for you. Aim for a level that is challenging but not so much that you will struggle. The idea is to build on what you know to get better and better.

Don’t worry if you’ve picked the wrong one or changed your mind. You can easily change course or level later on, by visiting the Change course page, under My account.

Before changing your course, make sure you’re sure. If you aren’t feeling very challenged or are struggling, then it might be a good idea, but don’t forget that we personalise each revision section just for you, so give that a go first, and see if it’s still too easy or hard.

If changing your course level is the best decision for you, all you need to do is log into your learner account and go to the My account page. Your current course level will be displayed. Simply click on the Go to course selection button and then you can choose from the drop-down course and difficulty menus.

If you can, try and find a quiet space to work that is free from distractions (easier said than done, we know!) This could be a corner of your house, a public library or an empty classroom – it doesn’t matter where it is, as long as you can focus on your work and have space to write down your workings. If you have access to a desk or table to work at, even better. But don’t worry if not.

We know it might seem strange to write down your workings and answers when you’re doing your maths online, but there are a lot of benefits:

  1. It helps you remember things better.
  2. It helps you answer harder questions or ones with lots of different steps, where you might need to do some working out.
  3. You are less likely to make mistakes, and when you do make them, it will help you to understand where you went wrong, because you can trace back your steps.
  4. It improves your mathematical communication skills.
  5. It helps you feel more confident and prepared for written exams (if you are taking any).

If you are not sure what you should be writing down, watch the help video (there’s a button underneath every question) to see an example.

You will need a pen, paper, pencil, ruler and calculator for Numerise. Sometimes, you might need more fancy equipment, such as a compass, protractor, squared paper or tracing paper, it will depend on each topic, but it’s good to try and have as many on hand as you can.

The way you use Numerise will depend on you and how you hope to learn. However, here is an example that you might find helpful as a guide.

  • If you are a GCSE student who wants to take the GCSE course over a two-year period, you would be aiming for at least one lesson a week. For most students this would be up to two hours of work.

Something we really recommend is setting yourself a routine to help you stay on track. Why not try 10 minutes every day?

To keep track of how much you use Numerise, head to the My activity page where you can see how many questions and lessons you have completed week on week. You can also set yourself a weekly target using the My goals page.

As you work through your course, you’ll be encouraged to complete Lesson quizzes. These test your knowledge and make sure that you are right up to speed, so they’re really good at helping you see where you’re doing great, and where you need to improve.

In these Lesson quizzes, you might notice that you are asked all the questions in one go before you can put in any answers, and that the help videos are not available. We didn’t forget to put these in, we’re just giving you a little push to show you what you can do on your own!

Let us explain…

  1. Answering questions without help from the videos is a good way to learn and gives confidence in your own understanding of the topic. It’s also great practice for any exams you may be taking where you definitely won’t have access to videos!
  2. By entering all your answers at the end of the quiz, you can focus on answering the questions and practice writing down your workings and answers as you go along (although we recommend you do this for all questions in Numerise).

This is where our knowledge of you and how you learn (based on your progress through the course), is really important to make sure you get questions that are right for you. It helps you practise topics that you have already learnt to make them stick. Practice makes perfect!

You will have automatic feedback after each question to show which questions you got right, and which you got wrong. Then all these questions, tasks and lessons will be displayed in green once they have been completed, as well as a visual progress bar, which helps you to know how far through a task or lesson you are, and how far you’ve come.

As a parent, Numerise sends you a weekly update via email, but you can also log in to track your child’s progress during the last week, month and overall, using the Learner dashboard.

Even though it’s the digital age, some topics in maths are just best taught on paper rather than on a computer. For now, it’s probably best that you ask a teacher, tutor or other maths expert about these topics. We’re constantly working to write more questions in innovative ways so that we can teach you these topics. Keep an eye on these topics for future content and improvements!